One platform for every stay.
NumiStay brings your hospitality website, operations dashboard and KEY, your AI hospitality agent, together. From the first guest message to the work your team handles every day.
Guests see one stay. Your team sees ten systems.
Enquiries, bookings, property information, guest messages, rates, tasks and reporting live in different places. NumiStay puts one connected operating layer around the whole guest journey.
KEY
History
YouKEY{ KEY } Ask. Draft. Act, with your team in control.
The AI agent inside NumiStay.
- “Who checks in tomorrow?”
- “Is Villa 3 free this weekend?”
- “Draft a reply in Thai.”
- “Create a housekeeping task.”
Eight layers, four intelligences
What powers your website and dashboard: four intelligences working across eight layers, all sharing one guest context.
Your property deserves more than a listing page.
Give each hotel or villa a polished digital home: a clear place for guests to discover the property, understand the stay and reach your team. Every enquiry lands in the NumiStay workspace with its context intact.
a quiet bay.Koh Samui, ThailandEnquire about dates
Built for the way guests actually look.
- Mobile-first guest journey from photo to enquiry
- Property, room and villa storytelling with large photography
- Multilingual-ready layouts Beta
- SEO and performance built in
From website to workspace.
An enquiry on the site becomes a conversation in the Dashboard and a summary for KEY. Nobody retypes anything, and the guest gets a reply with the right context the first time.
Ask the business, not the dashboard.
Staff ask KEY in normal language instead of digging through tabs, spreadsheets and message threads. KEY answers with cards, lists and proposals your team can act on.
This chat is live. Ask KEY what it does, how Ask / Draft / Act works, which channels it supports, or what a package includes.
Meet KEY →KEYHistoryKEY does not wait to be asked. It notices, and it asks you.
Proactive questions are suggestions. Every one still ends with a person choosing. Tap one to see what happens.
What { Dashboard }
changes for your property
{ Today at a glance }
Arrivals, departures and occupancy, with the exceptions first. Know what needs attention before it becomes a problem.
{ Reservations and messages in one view }
Every booking carries its guest conversation and tasks. Nobody searches three systems to answer one guest.
{ Reporting without spreadsheets }
Revenue, occupancy and unpaid totals per property. Ask KEY for the number you need in plain language.
From first enquiry to checkout, the context stays connected.
Six steps, one shared context. Each step hands the next one what it needs.
Discover
Guest finds the NumiStay-powered property website.
Ask
Guest sends a question on web chat or a messaging channel.
Understand
KEY checks approved property facts and booking context.
Coordinate
Staff see summaries, tasks and guest details in the Dashboard.
Stay
The team handles requests with context instead of searching systems.
Learn
Managers see recurring questions, workload, occupancy and signals.
KEY can help act. Your team decides what changes.
Read-only answers and drafts are instant. Anything that changes business data becomes a structured proposal for an authorized person.
Ask and Draft No confirmation needed
Act Always a proposal
- Property
- Villa 3
- Dates
- 24–26 Dec 2026
- Current
- ฿3,200 / night
- New
- ฿3,500 / night
- Requested by
- Front desk · Nok
One platform. A clearer day for every role.
Front Desk and Reservations
- Arrivals and early check-in requests surfaced first
- Booking lookup with payment status
- Availability by room or villa and dates
- Reply drafting in the guest’s language
| Guest | Property | ETA | |
|---|---|---|---|
| Ben Carter | Villa 3 | 11:30 | Early check‑in |
| Yuki Tanaka | Room 204 | 15:00 | Paid |
| Priya Nair | Villa 1 | 18:00 | Unpaid |
Operations
- Guest requests become tasks with owner and due time
- Housekeeping and maintenance in one board
- Pre-arrival preparation checklist per property
- Task status visible to the whole team
- Villa 3 · turnover clean before 11:30
- Room 204 · welcome amenity placed
- Villa 1 · confirm airport pickup 17:00
- Pool · replace broken lounger (maintenance)
Manager
- Occupancy and revenue this month
- Unpaid bookings before they arrive
- Response quality and unanswered messages
- Team workload and open tasks
Owner and group
- Multi-property overview Beta
- Trends across months and properties
- Performance summaries drafted for review
- Usage and business signals
| Property | Occ. | Revenue | Unanswered |
|---|---|---|---|
| Sala Boutique Hotel | 84% | ฿1.9M | 1 |
| Ombak Villas | 71% | ฿0.86M | 0 |
| Riverside Residences | 93% | ฿1.1M | 3 |
Built for hospitality businesses that need both service and control.
Built with operators, not for a slide deck.
Three hospitality partners run NumiStay in real properties and shape what KEY learns next.
Bali
Villas and curated experiences in Bali. Website, guest enquiries and multi-villa operations.
Society
Hotels and villas in Japan. Multilingual guest conversations and front-desk context.
Properties
Property management in Thailand. Availability, rates and LINE conversations in one place.
Connect what you already use. No rip and replace.
Messaging
Reservation data
Productivity
Developer
Start with the NumiStay you need today.
Three packages, no surprises. Pricing is shared in your proposal.
KEY
For teams with their own site and systems that mainly need AI assistance.
- KEY for Team
- Supported channels
- Knowledge setup
- Summaries and drafts
- Controlled actions
- Usage view
Dashboard + KEY
For teams that want AI assistance and an operational workspace.
- Everything in KEY
- NumiStay Dashboard
- Reservations and occupancy
- Operations and tasks
- Messages and summaries
- Reporting
Full NumiStay
For teams that want the connected guest-to-operations experience.
- NumiStay Website
- NumiStay Dashboard
- KEY
- Connected guest journey
- Onboarding
Build your NumiStay stack from the modules and integrations you need.
Start with one property, one workflow, or one channel.
Weeks 1–3 · Connect
Approved property information, rules, users and the systems you choose.
Weeks 3–6 · Pilot
One real workflow, property or channel runs with your team. We review conversation quality, staff adoption and reliability together.
Weeks 7–8 · Launch
Go live across the property with the setup the pilot proved.
Website. Dashboard. AI. One NumiStay.
Give your guests faster answers. Give your team a clearer day.
See the property. See the work. See what needs attention.
One operational workspace for arrivals, bookings, guest messages, tasks and revenue, with KEY built in so the next question is one line away.
Today, in one glance.
Arrivals, departures and occupancy for every property you manage, with the exceptions surfaced first: early check-in requests, unpaid arrivals and open pre-arrival tasks.
Attention Illustrative data
Every booking, with its context.
Look up any booking and see payment status, stay dates, guest messages and the tasks linked to it. KEY can find it for you: “Show unpaid bookings arriving this week.”
| Ref | Guest | Property | Dates | Status |
|---|---|---|---|---|
| BK-2931 | Ben Carter | Villa 3 | 3–6 Oct | Confirmed |
| BK-2934 | Priya Nair | Villa 1 | 3–8 Oct | Unpaid |
| BK-2940 | Yuki Tanaka | Room 204 | 3–5 Oct | Confirmed |
| BK-2942 | Lena Fischer | Villa 2 | 5–9 Oct | Awaiting guest |
Guest conversations, summarized and in one place.
Conversations from web chat and connected channels appear with channel badge, booking context and a KEY summary. Replies drafted by KEY wait for staff to review and send.
KEYBooking context
Suggested reply
Occupancy and revenue without the spreadsheet.
Monthly revenue, occupancy and unpaid totals per property. Ask KEY for the number you need in plain language.
One view across every property. Each one kept separate.
Know what needs attention. Every morning.
Meet { KEY } The AI agent built into NumiStay.
KEY helps hospitality teams find answers, understand guest conversations, draft replies and prepare operational actions, using approved business context, with your team in control.
The chat below is live. Ask KEY about its functions, modes, channels or packages.
KEYHistoryYouKEYYouKEY• the guest (an existing guest’s name, or a new guest’s name)
• the number of guests.
You can give them all at once.
Three modes. One clear rule.
Ask Read-only
KEY reads approved data and answers.
Draft For review
KEY prepares text. Staff review and send.
Act Proposal only
KEY proposes a change. An authorized human confirms.
KEY may read and draft freely. Anything that changes business data waits for a person.
Ask KEY like you ask a teammate.
Pick a role, then tap a prompt. Responses are illustrative.
KEYHistoryKEY asks first. You decide.
KEY watches arrivals, payments, tasks and conversations, then asks a short question when something needs a decision. Tap one to see the outcome.
Answers you can use, not paragraphs to read.
KEY chooses the format that fits the question: table, card, checklist or chart.
Guests write in their language. Your team replies in theirs.
Guest · LINE 日本語
明日の朝、空港まで送迎をお願いできますか？フライトは9時です。
KEY summary English
Guest Yuki Tanaka (Room 204) asks for airport transfer tomorrow morning for a 09:00 flight. Suggested pickup 06:15. Transfer is a paid add-on per property facts.
Context: BK-2940Draft reply Waiting for staff
はい、手配できます。9時のフライトですと6時15分のお迎えをおすすめします。送迎は片道1,200バーツです。ご予約を確定してもよろしいでしょうか？
KEY knows your property because you approved what it knows.
No invented rates, policies or availability. Answers come from your systems.
One KEY across the channels guests already use.
- Pool: unheated · draft ready
- Late checkout: 14:00 possible · draft ready
- Transfer: ฿1,200 · draft ready
KEY knows when a person should take over.
Guest wants late checkout and is unhappy about last night’s noise. Booking BK-2931, Villa 3, departs 6 Oct. Recommended: manager follow-up before 10:00.
AI speed. Human control.
Give every guest an answer. Give every teammate a KEY.
KEYHistoryYouKEY